Why was my account verification rejected?
There could be various reasons why your account verification has been rejected. A few might be related to the documents that you have submitted:
- Dark IC
- Reflection on IC
- Dark selfie / Video
- Broken IC
- No Back IC Image
- Document not genuine (Screenshot/copy)
- IC is blurry
- IC image is uncompleted
Please ensure that you are submitting the proper documentation during the account activation process. Should the issue persists, please submit a request to us at support@myboostbank.co for further assistance.